Problem (Pixiv Fanbox)

Hi,friends.I know you all are waiting the update. But I just have a problem. I don't know why it happened, but I lost many folders in the Mega . Many files disappeared for no reason. I am currently waiting for a reply from customer service staff. In order to avoid another problem with the folder, I will not send the link for the time being. Please wait a few more days. I will continue working while waiting for a reply from customer service. If I can't restore those files that disappeared for no reason at once, I can only spend time uploading them slowly later, which is terrible. Originally I was going to send the link and update the file tonight, but now I can only wait. I don’t want to waste our time again.