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Just to let people know, Patreon is now charging people the apple 30% fee when purchasing through the Patreon app on iOS.

My very strong advice is to avoid using the app. Just use a browser.

The Patreon app has always been famously terrible, most notably by making chapters mysteriously vanish, which is the single most frequent technical issue I have been asked about since launching my Patreon in 2019.

Comments

Ian kirk

Good comms shirt I’ll swap to desktop

Sam Williams

Is there another platform that you post chapters to that you would prefer your subscribers use?

CaptainRex

Android Superior 😂

Richard Davis ll

Yikes does this mean I should like delete the app? Should I do anything else?

Julian

Imagine paying 30% extra to use an app instead of reading an email like normal people.

Chris Pollan

I refuse to use apple products... thank you for taking the time to let your followers know...

Superior_Shaq

Didn’t even know you could subscribe via the app. Always went directly through the website and just use the app to access lol

Ligeia

I've been using the app for a year or so but never paid anything to anyone, especially Apple. Strange. It's definitely buggy, but if I don't have anything but my phone it's at least slightly convenient.

Ligeia

Oh, is that why I've never had to pay for it? Not that the Android app is anything to write home about.

Soli116

I love that tou look out for us. Thank you.

Philipp Battenberg

Not yet, but Patreon does its best to change that, is the more or less the last info from Shirtaloon that I am aware of. It was sometimes in December, I think.

Thomas Todd

He's suggesting you use the Patreon website instead of the App, you can still read the chapters on the site

Julian

No, just subscribe using a browser instead of through the app if you're on iphone.

ReadingObsessed

It's also in the contract that Patreon can't alert apple users of the why behind the price hike.

Hunter Vook

Yet another apple L

Gilgamiso

So just for clarification, this doesn't apply to Android?

Levi

Honestly I wish Royal Road would introduce author subscription functionality to rival pateron. Their app is so much better for reading content.

Justin Edwards

Apple people can still access it for the same price, they just shouldn't pay through the app. Same with lots of other paid services out there that have apps.

mhaj58

Apple seems to enjoy surcharging its users to death

Invictus Red

Went through this with another creator. I went through last year and just used my phone and the web browser to resub to everyone I support

Frog

Are you able to check if a particular sub is getting that cut taken out? Pretty sure I signed up for it through the browser, but I do primarily use the iOS app. If you’re losing 30% of the money though I’ll absolutely get that fixed up

Jacob Kraus

Is that just for iOS? Are Android users safe for now?

Landsraad

Owned the 2nd iPhone. Never bought another apple product again. Oddly, Im pro American company but hate Apple heh

Frederick

The irony. The email this came to me in prompted me to open it in the app.

Dr. Redbush

From what I understand, if you signed up for a membership before Apple started charging, you don’t need to do anything. No need to unsubscribe and resubscribe. If you signed up for a membership directly on their website through a web browser, you don’t need to do anything. Only NEW subscribers done through the mobile app are subject to the 30%. You can still use the mobile app to read the stories, just don’t sign up/pay through the mobile app.

TheLionOfThePacific

I'm pretty sure its just %30 more expensive $10 -> $13.30. Also in the contract that forces them to do this Patreon isn't allowed to tell you why the price went up.

TheLionOfThePacific

I made a suggestion on the topic, allegedly they are working on it. I also suggested a Webtoon style currency but apparently it has been ruled out which I think is dumb.

TheLionOfThePacific

I bet there are differences depending on the country. I would assume the EU has enough consumer protections to make what Apple did in the USA illegal in Europe.

Danny G

Addie

Patreon iOS is pretty much the only major app without accessibility support for basic features like text size. Patreon's app is so bad that I still use the website on my phone.

Dazzoboy

He doesn't have to tell you, he's an author not an IT expert and therefore probably more focused on what he does, on top of that, apple are famously shady for literally everything and just had a huge court battle with epic games for the whole 30% surcharge. It isn't his responsibility to ensure you're aware of a widely known issue and him doing so is a courtesy, not a necessity, you should be thanking him instead of acting like a child spitting out your dummy!

thomas

The fact that patreon is making the system worse on their money printing machine is a clear failure of capitalism.

Lesley Holmes

It hasn't been bought out by meta by any chance? They seem to screw everything they own up.

Simon Kellis

Shirt’s prices have been static for years and years, additionally apple is well-known to add surcharges to things bought/subscribed in their app, lastly if you purchase something without verifying the price it’s all on you, theirs no grounds to complain.

Will

This is helpful to share out thank you. I just transferred my all my subs to paid via CC on the website!

Shirtaloon

This should be accurate, avoiding to the information I've been given by Patreon.

Hankabeth They/Them

dang… i’m using it on the app, so this is a bit of a bummer… i have been noticing chapters vanish though, so that’s definitely a problem… thanks Shirt!

Maria Klein

Well that’s damned aggravating. I think all of mine are paid on the site but I read in the app so I’ll have to check it. Thanks for the heads up!