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crosspost from youtube community page:

hi, im really terribly sorry but i've temporarily pulled the penguin's memory video. its my worst performing in more than two years and i suspect its because i made the mistake of putting the word "beer" in the title--despite youtube making absolutely no mention of that as a problem. no explicit demonetization or anything, it's otherwise completely unprecedented. the system is completely opaque. i'll put it up again in a couple weeks or something.

not to be too revealing but this is a complete nightmare scenario. i was supposed to be on a plane to see my family right now but had to cancel so i could start work on another video to get something else out the door asap. this one was supposed to allow me to seek treatment for an ear that's at risk of permanent damage. im at a total loss. just trying again is about the only thing i can think to do. thanks for your patience, and to the warm reception from those who saw it while it was up. i hope you have a good rest of the year❤️

ps: the questions thread i already posted will be used once the vid is back up. sorry for all the confusion.

edit: since people are asking, you can pledge more than a dollar at the one dollar tier, i just have the one so nobody is excluded from any content because they cant pledge more.

my bandcamp is the closest thing i have to a direct place to donate, but i really don't want anyone to feel an obligation to salve what's ultimately an issue systemic to youtube as a platform. https://smilingbroadly.bandcamp.com

Comments

turbolimit

Hazel, best wishes. Sincerely, please let us know if there is anything we can do to help. 💙

Jongo Industries

Girl do you have somewhere we could donate to help you get home for the holidays?

Gelsey Beavers-Damron

And here I was just to about to start my 3rd rewatch! But take care of yourself and I for one and am excited for anything you give us, whenever!

Melanie Johnson

Hey I commented this on the community tab on youtube too but i hope you can set up a ko-fi or something as a patron and watcher from literally the beginning of your channel, you deserve healthcare!!!! I really want to be able to support you to get your ear checked out - i have chronic health problems and didn’t have insurance for a while so i know that pain omg

cowlizardfrogdogbird

If you put up a way to donate to get you home for the holidays please tell us!

Shreddie

Let your community support you! Consider more Patreon tiers for us willing and able patrons or a KoFi. If you won’t take sponsorships, let us help! I pay much more on Patreon for content creators who put very little effort compared to you. And the cheaper option still exists so it’s no pressure on the audience either if ur worried about that - A fan from Toronto

oli_d

Damn Im so sorry. Fuck the youtube police and I hope we can help you get the care you need!

Elias Rosner

Oh no! That truly is a hell scenerio. Fucking YouTube

Harpow

If you opened up higher tiers (even if they didnt offer many new perks) or had some way to donate id be more than willing to give that out this is undeserved and disrespectful to your platform.

Nicholas Judin

Please let us donate directly to help you with this situation.

Melissa

I'm sorry you experienced this! I have been busy with the holidays and haven't gotten a chance to watch it yet, I do hope it can return soon and get tons of views. I saw on YT that you said your bandcamp was the closest thing you have to a Ko-fi so I will take a look at that to help too!

Michael Gibbons

I just finished watching it. It was well constructed. I hope you get the care you need. YouTube is such an awful platform.

HazelYT

you can pledge more than a dollar a month with the one dollar tier, i just have the one tier so nobody misses anything because they're unable to pledge more.

lola braun

what a shame, youtube needs to get their system together, how frustrating. i hope you have the time to take care of yourself through this. i'll be rewatching as soon as it's up! wishing you the best!

Harpow

Oh word? Im a new patron so I didnt wven know that was possible. Baller

tartmagica

best wishes hazel :( thats literally awful. i really wish yt was more transparent about these things

Nicholas Franklin

I'm sorry to say that I hadn't had time to watch it yet 😔

Fifi Mar

So sorry to hear you are going through those problems with your ear. I have been there (had a rare ear disease called cholesteatoma) and it was very scary. But I am doing good now. I hope you get some answers.

D3ZTRUCT0

Yeah I don't think it showed up in my subfeed if it wasn't for the patreon notification I probably would have missed it. Hope everything works out for you Hazel

static

Ah damn man that sucks major ass. Hope shit gets resolved

ScottAsh

<3 So sorry you're having to deal with all this.

LAngel2

That sucks so bad. Your video was wonderful. Maybe my fav since the Eiken video. I gave $15 to u via band camp. Will report back after listening. Happy Holidays.

Artfulorpheus

Really awful to hear. Hopefully you get a surge of support in tough times like these.

Josue Rodriguez

I only saw the video was up through patreon! Had to go to your page to watch it last night 🥹

Gwen “Zootown” Nicholson

I’m going to increase my Patreon tier, but in the meantime I hope you consider a gofundme or at the very least a fundraiser stream. You’ve brought good things into our lives — just yesterday I made a pilgrimage to Scarecrow because of you! I think many of us would relish the opportunity to give something back

1000 bees

yeah, I only saw the video was up via the patreon email, I think it's the only video from you that youtube hasn't given a notification for or recommended me. sorry you gotta deal with this

Remmna_F

I know it’s adding extra work, but would a donation stream be out of the question? It would likely get a faster turn around than a full video and with enough lead up, im sure you could net a strong crowed. Yes, it doesn’t fix YouTube systematic problem, but it may help you mentally categorize it in a way that feels better than just asking for donos. Edit: also, the video rocked socks. Can’t wait to watch it a second time for that algorithm boost.

Ali Motamed

If you would like to donate to help Hazel out, I think the best thing you can do is just up your Patreon monthly subscription. You’ll get charged additional on whatever you currently pay for this month, and then It will come out in the Patreon payout at the end of the month for Hazel I believe.

RoniaRose

Oh my god this sucks i’m so sorry! Take as much time as you need to take care of yourself!

Jae Annica

oh no! I'm sorry you had to cancel travel plans to work over the holidays :( I hope you get to see your family soon anyway

Knifethrower

I know it would be terrible to do but have you considered mentioning club penguin in the title of the revised version to drive engagement?

numberghoul

The video was really spectacular. Interestingly, YouTube did suggest it to me at the top of my feed when it came out but it seems that was not the case universally by the other comments here. I hope you’re able to turn this around and I look forward to the video being reuploaded because it was really great. I’ll watch it again at that time.

Murai

Wow, I didn't even realise there was a new video until a saw this post. It definitely wasn't showing up in my subscription feed. That fucking sucks.

Shae

upped to $5 a month very sorry this is happening i really hope everything works out

malpertuis

I saw you changed the name. That's awful - you know - patreon should offer a 'end of year bonus' button or something.

Danny D

Im so sorry to hear you're going through that. I've been a long time subscriber and I never saw the video in my feed. I only found it came out due to patron so yeah its youtube

elnre

I also only noticed the video through the patreon email, YouTube showed me your video on your second channel before this one. recently bought your album on your bandcamp and hope things will soon get better, take care of yourself!!

Abby Knox

Absolutely messed up! Healthcare is a human right and the performance of YouTube video being the difference between getting care or not is dystopian as hell. It only appeared on my feed last night as like the 6th algo entry so there was def something weird going on. Best wishes, Hazel! Donated via bandcamp so hopefully that will get there in time so you can still have a nice holiday with your friends and family <3

RECCANTI

Oh no! I hope you’re able to get it back up and performing! This was a really good one and I was sharing it everywhere I could

Ashley Palmer

Youtube fucking SUCKS, I'm so sorry. I know first hand the algorithm is bullshit. I love your videos and get so excited every time you post a new one.

Jonathan

Dang! I was in the middle of watching it a second time. I saw penguins memory after and I loved it. Thank you for all you do🫶

Brady O'Brien

FWIW, I saw it briefly and still plan to watch it when it becomes available again! :D

cyberspacecat

The video was great, I hope reuploading it without the beer title helps give it traction

Illya-Илья́

Bummer. Skipping after work pint at the local and sending digi-dollars, because while I like beer, it ain’t no HZL.

ale

<3 take care hazel <3

Mel Vitta

I was right in the middle of my second watch when it was taken down, so I'm sad to see it go for now. I'm especially sorry for the hardship this is causing right now. For the record, it did show up in my feed because I've "rung the bell".

Luna

<3

N Rose

I watched your video (thankfully it showed up on my Youtube feed), and then watched Penguin's Memory... which is now one of my new favorite anime films. I'll be looking forward to watching the second upload of your video. Take care, Hazel.

Keilp

So sorry this happened, but happy I got to catch it at least once before it went down! I'll definitely throw it on for a rewatch whenever you reupload

RisingRevolt

Genuinely sorry to hear that

Robert Gelsheimer

Is there a timeline for when it will be back? I watched like half of it then saved the rest for a bad day, which would have been today. Whatever the case sucks that happened, hope things work out for you!!

Rachael

Will the Penguin’s Memory video be back up anytime soon? I really desperately want to watch it again, it was one of my favorites of your recent vids.

Jet

I hope it comes back some day

Giovanni Lupo

Any chance it can be reuploaxed